Ms. Sophie holds a Master of International Business from Monash University and a Bachelor of Business Administration from INTI International University. With experience in procurement, administration, and operations in the Food & Beverage industry, she brings practical insights from the workplace into her teaching. As someone who enjoys sharing knowledge, Ms. Sophie is happy to share her experiences and real-life examples with students. Through her classes, you can learn about F&B management, workplace operations, customer service, and more, while also developing problem-solving skills, teamwork, and an understanding of real-world industry practices. Her goal is to help students connect theory with practice and prepare confidently for their future careers.